FAQ’s

The following recommendations are offered to help you become a more knowledgeable consumer. It is our belief that knowledgeable consumers make better service purchasing decisions.

Carpet Cleaning Maintenance Service 101

1. Take the time to learn about the service you are considering purchasing.
2. Ask for the advice of local experts.
3. What should the service cost?
4. What is typically included in the service?
5. What level of training is typically required and is the service a licensed service by your state contractor’s license board?
6. Does the service provider offer references? Check them out!
7. For services above $1,000.00 work –
     out payment schedules that you can monitor and see so that you pay as the work progresses.

 Carpet Cleaning Services

FREQUENTLY ASKED QUESTIONS:

How Long before I can walk on it?
Keep traffic off of the carpet for a period of 6 hours. Wait 24 hours before removing foam blocks and plastic tabs that are put in place to protect the furniture and carpet. Some carpets may still feel slightly damp for up to 24 hours depending on carpet, soiling condition and weather.

 Do you move the furniture?
Our normal pricing includes moving sofas, chairs, tables, end tables, etc. Beds, dressers entertainment centers and heavier pieces are left in place due to liability issues.

 Can you clean carpet or rugs over hardwood floors?
Yes. Oriental rugs and all woven rugs should be cleaned in-plant by hand for the best results.
 
Do you clean berber?
Yes. Berber is a weave, not a particular type of fabric. Berber is simply a type of loop construction that may come in olefin, nylon, wool, or a blend. Berber requires a more thorough cleaning than other carpets.

Do you clean sisal, sea-grass and grass?
Yes, however we reserve the right to not clean any of these type of rugs if consider the condition / liability to be excessive.

Do you clean wool?
Yes. We have special products that we use for wool. We use lower pressure, lower temperature and there are special drying precautions used for cleaning wool.

 Can professional carpet cleaning lead to mold in the home?
It is doubtful that professional carpet cleaning could lead to mold growth in the home. First, mold needs an organic food source to grow on. Most carpet manufactured today is made of all-synthetic materials. Mold can grow on the soils in carpet which are organic, however the carpet would have to be severely wet for 48 to 72 hours for mold to start to grow.
 
Can professional carpet cleaning be harmful to allergies?
A benefits of having carpet as a floor covering is that it acts as a filter by filtering allergens out of the air. On hard surfaces these allergens lay on the surface until swept or mopped, which can cause the allergens to become airborne, entering the breathing zone, and creating exposure to the allergen. Carpet holds the allergen until it can be vacuumed or cleaned out. This is why you should vacuum carpet frequently.